15 docs tagged with "agents"

Understand how Wirevox agents move from creation through drafts, testing, publishing, activation, version restoration, duplication, and deletion.

Connect an active workspace number to a published voice agent and control live eligibility.

Select an agent-level knowledge base or attach named Knowledge functions with whole-base or source-specific retrieval.

Use Vox to create agent drafts, revise complete prompts, attach functions, and write exact function instructions.

Compare current Wirevox plan families and understand live prices, credits, agents, phone numbers, and concurrent calls.

Create workspace-scoped voice and Website Chat agents from templates, manual setup, or Vox and understand initial state and limits.

Understand current-draft duplication, copied attachments, reset delivery, JSON export boundaries, and permanent deletion.

Understand automatic draft creation, continuous saving, flush behavior, unpublished changes, and versioned versus operational fields.

Learn how workspaces, agents, resources, deployments, and conversation records relate to each other.

Validate and publish drafts atomically, name versions, inspect history, restore an older version, and discard changes safely.

Interpret Wirevox interaction, contact, conversion, duration, outcome, and agent-performance metrics.

Interpret current credit balances, date-filtered ledger categories, daily usage, carryover, and per-agent voice activity.

Diagnose creation limits, draft saving, publishing, activation, version restoration, runtime versions, duplication, and deletion.

Learn which version browser voice tests, Chat previews, live calls, shared tests, and Website Chat sessions execute.

Distinguish setup status, publication, activation, phone assignment, Website Chat deployment, and runtime eligibility.