Calls, logs, and analytics
Review voice interactions, transcripts, outcomes, contacts, credit usage, and workspace performance in Wirevox.
Review voice interactions, transcripts, outcomes, contacts, credit usage, and workspace performance in Wirevox.
Understand Wirevox plans, credit balances, metered usage, subscriptions, add-ons, invoices, and payment controls.
Understand agency hierarchy, customer subaccounts, owner invitations, dashboard support access, branding, packages, and credits.
Understand ledger-backed call usage, per-agent duration aggregation, tools, transfers, and asynchronous credit events.
Diagnose credit balances, missing usage, Stripe checkout, trial, subscription, add-on, and payment-lock problems.
Understand included and purchased credits, deduction order, renewals, reservations, carryover seconds, and cancellation behavior.
Follow an incoming phone call through number lookup, eligibility checks, published configuration, and media streaming.
Review Vox credit metering, reservations, message, context, tool, research, and attachment boundaries.