14 docs tagged with "troubleshooting"

Validate call data, diagnose missing transcripts or outcomes, and protect caller information throughout the log lifecycle.

Apply a practical security checklist and contain suspected account, token, data, agent, or integration exposure.

Verify greetings, timing, interruptions, lifecycle limits, transfer, and completion across browser and phone calls.

Verify function attachment, provider connection, prompt policy, action results, and published behavior.

Verify source extraction, semantic retrieval, grounded answers, failure behavior, and published agent state.

Diagnose number acquisition, assignment, inbound routing, outbound identity, transfer, and release problems.

Validate speech settings and diagnose voice, recognition, language, and delivery failures.

Diagnose creation limits, draft saving, publishing, activation, version restoration, runtime versions, duplication, and deletion.

Diagnose Vox research, live facts, actions, prompts, functions, attachments, chat history, and usage.

Diagnose workspace selection, forbidden actions, role differences, invitations, ownership guards, subaccount access, and deletion.

Diagnose credit balances, missing usage, Stripe checkout, trial, subscription, add-on, and payment-lock problems.

Diagnose stale tests, unavailable share links, billing gates, failed publication, wrong live behavior, and incomplete restoration.

Diagnose Wirevox variable warnings, unresolved values, stale published facts, duplicate names, and unexpected runtime substitutions.

Diagnose voice-agent creation, saving, testing, publishing, routing, speech, knowledge, function, and billing problems.