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19 docs tagged with "voice-agents"

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Calculate voice-agent usage

Understand Modular and Realtime credit rates, per-agent duration aggregation, browser testing, transfers, and published configuration.

Configure a voice agent

Configure the prompt, architecture, models, voice, language, and conversation controls of an inbound voice agent.

Functions and integrations

Give Wirevox agents controlled access to reusable actions, external systems, knowledge retrieval, and workflows.

Knowledge bases and RAG

Build approved knowledge collections and ground Wirevox voice and chat agents with relevant source content.

Run a private browser test

Test the saved voice-agent draft through the browser and inspect its transcript, actions, records, and credit use.

System prompts

Understand how system prompts control Wirevox agents and choose the right guide for authoring, functions, variables, and grounding.

Troubleshoot voice agents

Diagnose voice-agent creation, saving, testing, publishing, routing, speech, knowledge, function, and billing problems.

Understand the agent editor

Learn how the Wirevox inbound voice-agent editor handles prompts, configuration, functions, testing, drafts, and published versions.

Variables and context

Understand how Wirevox combines configured variables, live conversation context, knowledge, and action results.

Voice agents

Understand how Wirevox voice agents combine instructions, speech, knowledge, actions, phone routing, and a published runtime.