Research websites and build knowledge
Vox can search the public web for a company, cite source links, scan a website for internal pages, and extract readable content from selected pages. Research is read-only; it does not create an agent or knowledge base until a separate action is approved.
Search, scan, and read are different
| Operation | Purpose | Current boundary |
|---|---|---|
| Web search | Discover and summarize public facts | Can restrict research to up to five domains |
| Website scan | Discover candidate internal links | Returns up to 100 pages for selection |
| Website read | Extract actual readable page content | Up to five selected pages per call; up to 12,000 characters returned per page |
Vox shows progress such as the current search, scanned URL, and reviewed source. HTTPS sources can be opened from the progress display.
Prefer official company pages for business facts. Vox must distinguish verified facts from inference and must not invent hours, prices, service areas, warranties, partnerships, or availability.
Research is not permanent memory
A bounded research artifact is saved in the Vox thread and can support later messages in that conversation. It is not attached to an agent, indexed for RAG, or available across the workspace as durable knowledge.
To make information reusable, ask Vox to create a knowledge base or add sources to an existing one. One approved source bundle can include up to 20 exact public URLs, 10 uploaded attachments, and 10 normal text documents. Each text document can contain up to 100,000 characters. The knowledge base has a 50 MB processed-size boundary.
Build an agent directly from research
Research LG Home Comfort in Toronto using official company sources. Read the relevant service and contact pages. Then create a completely new paused inbound voice-agent draft. Put only verified, useful company facts in the complete system prompt; do not create or attach a knowledge base. Show the new-agent approval card before changing the workspace.
Embedding facts makes the prompt larger and harder to maintain. A knowledge base is generally better for extensive or frequently changing source material; concise stable operating facts can remain in the prompt.